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Already on Heja? Here’s How to Join Another Team as a Parent

How to join a team and connect to your child without creating a new account

June Harhen avatar
Written by June Harhen
Updated over a month ago

As an existing Heja user you may need to join another team and and connect to your child in that team, follow the below instructions to get setup:

  1. Start in the You tab

  2. Press the Add button to the right side of Your Team(s)

  3. Press Join team

  4. Enter the team code & press continue

  5. Choose join as a parent to a player and then select your child from the list.

    1. If your child isn't listed in the team yet, choose the "my child isn't listed" option at the bottom of the list & setup their profile

  6. The other parent will receive a notification to approve your connection.

Good to know:

If the other parent sets up the child’s profile first, they must approve the request for a second parent to join—this helps keep Heja safe. If you prefer to have the team admin approve your connection request instead, simply select that option after sending your request.

If you have an existing placeholder profile for your child in Heja in one team, a new placeholder account will be needed for an additional team.

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