Go to Heja
All Collections
Managing your profile
I have a new phone and number, how do I save my original account?
I have a new phone and number, how do I save my original account?
Avoid getting locked out of your account by updating your contact information ahead of time with these simple steps.
Sara Stern avatar
Written by Sara Stern. Updated over a week ago

Updating your new phone and/or number:

  1. Start in the Team tab

  2. Click your personal profile at the top left of your screen

  3. Add your new phone number 

Note: if you do not add your new contact information before you make the switch, you will temporarily lose access to this account and a duplicate account will be created. Please reach out to us at Heja at [email protected] and we'll help you fix it. :)

Did this answer your question?