To access Heja on Desktop, you need to be a team admin or part of a team that has Pro
Troubleshooting Steps for Pro Users
If you're a Pro user but cannot see your teams on the desktop version, consider the following steps:
Ensure proper desktop access by logging into Heja and selecting "Desktop" in the top-right corner.
Confirm that you are subscribed to the Pro plan. If subscribed previously on an older platform, update to the newer subscription platform.
Log out and log back in after any subscription changes to refresh your account settings.
If you tick both of these boxes and still can’t log in, please get in touch with our Customer Support so we can help you get sorted 💚 Users on older subscription platforms may face compatibility issues. Updating your subscription platform, followed by logging out and back in, can resolve many desktop visibility problems.