If you'd like to request a refund for your Heja subscription, the process depends on where you purchased it.
Subscriptions purchased through Apple (iPhone)
If you subscribed through the Apple App Store, you'll need to request your refund directly from Apple.
Visit Apple's refund support page.
Follow the instructions to submit your refund request.
Important: Please keep your subscription active while requesting a refund. Do not cancel it until your refund request has been processed.
Apple manages all refunds for App Store purchases, so Heja cannot issue these refunds directly.
Subscriptions purchased through Google Play (Android)
If you subscribed through Google Play, follow these steps:
Visit Google Play.
Select your profile.
Go to Payments & subscriptions → Order history.
Find your Heja subscription payment.
Select Report a problem.
Choose your reason and submit your refund request.
If you experience any difficulties, our Support team may be able to assist.
Subscriptions purchased directly through Heja
If you purchased your subscription directly through Heja, please contact our Support team to request a refund.
What happens after a refund is approved?
Once your refund is approved, your subscription will expire and you'll no longer have access to its paid features.