Heja

June Harhen

Emil Scherdin

Managing your teams

Can I change a chat name and icon?

Here's how to change the name of your team.

Can I change the name of my team?

If you're looking to change your team code, look no further!

How do I change the team code?

How to lock your team so that no new members can join

How do I lock my team?

Heja allows you to join more than one team by using a team code. Here's how to add another team in just a few simple steps.

Joining another team

You can add more than one team to Heja - here's how!

Creating a new team

Admins are able to remove members who are no longer on the team

Remove/Delete someone from the team

How do I change the time zone?

How to add another Coach or Admin to your team and how to differentiate the two roles.

Adding or Removing another Coach or Admin

How to leave a team

Admins can delete a team to reduce clutter or create room for a new one.

How to delete a team

Team Basics

Heja and Heja Pro - what's the difference?

Heja Free vs. Team Pro

With Team Pro or Pro Max, you'll have access to advanced features that will make managing your team a whole lot easier.

Team Pro Features

What are Team Pro & Pro Max, and how do I upgrade?

Upgrading to Team Pro or Pro Max

A guide to managing your team's Pro or Pro Max subscription on the Stripe management platform

Managing your Pro Subscription

How to get started with setting up and adding teams to your club

How to Setup Club Connect

Instructions to create a poll for your Heja team

How to create a poll on Heja

Steps to Add or Remove a Team in the Club

How do I add or remove teams from my Club Connect?

Learn more about how to connect your teams through club-wide chats on Pro.

What is Club Connect?

Pro subscriptions and features related to Pro

Team Pro & Max

Reminders will help the parents and players set their attendance in a timely manner.

How/When are activity reminders sent out?

You can choose which members you'd like to invite for different activities.

How do I select certain or only players for an activity?

You are able to edit the repeating activity without the hassle of editing them one-by-one. Here's how:

How do I edit activities that repeat weekly?

When your team has a game, you can now add and edit the opponent you are playing.

How do I add opponents?

In order to remove an activity or event just follow these simple steps.

How do I delete an activity?

How to interpret the eye / not seen icon in your Heja schedule

What Does the Eye Symbol Represent in Heja?

A guide to creating an event that repeats weekly

How to create a reoccurring event

The Schedule

As an admin, you are now able to organize your team fees in Heja with Heja Pro! Here's how it works.

How do fees/payments work?

If you're a team admin looking to change the account where your collected team fees are deposited, this help article is for you.

Update the payment destination for collected fees

What to do if your Heja payments account is blocked

Why is my payments account blocked?

A simple guide to understanding your team fee payout schedule

When Do Team Admins Receive Team Fee Payouts?

A quick guide to the fees added to payments to cover secure card processing.

Understanding card fees for in-app payments

Read on for instructions on how to pay a fee in the app

How to Pay a Fee in Heja

Everything you need to know about your team fundraiser payout

Fundraising Payouts

Here's our quick overview of how to get setup with Heja fundraising for your team

Fundraising Guide

Fee Payments

Raise funds automatically for your team with everyday purchases.

Getting Started with Team Cashback

I’m missing Cashback on one of my shopping trips, what happened?

Cashback is Missing

How to submit your payout info and request a payout for your team's cashback earnings

How to request a Team Cashback Payout

Managing cashback for your team with FlipGive

CashBack 

Contact via email

Find answers and get help from Intercom Support and Community Experts

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