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How/When are activity reminders sent out?
How/When are activity reminders sent out?

Reminders will help the parents and players set their attendance in a timely manner.

June Harhen avatar
Written by June Harhen
Updated over 2 months ago

The team will receive reminders and notifications in a number of situations so the coach has a better understanding of player availability. 

Here's the breakdown of when they happen:

  • Three hours before the activity starts*

  • Morning of the activity (one to players who have already RSVP'd and one to players who have not RSVP'd)*

  • Whenever an admin updates an event or cancels an activity, attending members will receive a notification of that change (if the admin chooses to notify the team)

  • Sun, Wed, Fri reminders for the following week 

  • Within 7 days of the event

    Pro subscriptions only:

    Admins can manually remind players by clicking on the activity and remind players who have not yet answered by choosing the Remind now button. This allows admins to choose if they want to remind all players who haven't answered, or to only remind certain players.

* Parents and players can switch these reminders off in you > notifications > activities

Note: Activity reminders are default and at the moment cannot be customised. All team information regarding practice, games, events or other can only be found in Heja. 

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