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Why is my payments account blocked?

What to do if your Heja payments account is blocked

June Harhen avatar
Written by June Harhen
Updated over a year ago

If your payments account is blocked it may be because a member of your team marked their card as stolen or lost and then tried to pay a fee.

The payment provider may then mark the card as fraudulent and block your account as a safety measure.

If you notice that your payments account is blocked don't hesitate to reach out to us so that we can resolve it for you - we're happy to help!

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