Ensuring Correct Timezone Settings in Heja
Correct timezone settings are essential in Heja to avoid scheduling errors and ensure seamless communication within your team. Misaligned timezones can lead to confusion, with event times appearing incorrect. Keeping your app and device timezones in sync with your team ensures accuracy.
First, make sure you're set as team admin to change your team's timezone. Follow these steps to ensure the timezone settings are correctly configured:
Adjust Timezone Settings in the Heja App
Open the Heja app and navigate to the Team settings.
Check the timezone currently set for your team.
Choose a specific subtimezone relevant to your location (e.g., 'America/Kentucky/Louisville') rather than a general timezone (e.g., 'Eastern Time'). This ensures a more accurate match for your area.
Non-admins who experience time zone error notifications should follow these steps. Admins should also complete the below steps:
Align Your Device Timezone Settings
Access your device’s time and date settings.
Select a timezone that aligns with your team's operating timezone. (e.g., if your team operates in a UK timezone, set your device to 'London').
Save the changes and restart the Heja app to apply the updated settings.
Troubleshooting Persistent Issues
If issues persist:
Confirm both your device and Heja app settings reflect the same timezone. - Restart the application after making changes. - Contact Heja support for further assistance, detailing the steps you have already taken.