If you see a message that your account is blocked for payouts, don’t worry. This doesn’t necessarily mean there’s a problem with your team or your account.
From time to time, we’re required to review accounts for potential fraud or unusual activity before payouts can be processed. This helps us protect teams, members, and payments made through Heja.
What should I do?
If your account is blocked for payouts, please contact the Heja Support team.
When you reach out, include:
Your team name
The email address associated with your Heja account
A brief description of the issue
Our team will review your account and let you know if we need any additional information. Once the review is complete, we’ll help get your payouts enabled again as quickly as possible.