Push notification troubleshooting
Push notification troubleshooting
If you're having issues not getting notifications, follow this guide
Written by Sara Stern
Updated over a week ago
- Make sure your notifications are on in Heja
- Start at the team tab -> press the button in the upper left.
- Notifications should say "Your notifications are on"
- Make sure your permissions to receive notifications are on.
- Go to your phone settings -> Notifications -> Heja
- Everything should be on.
- Still having issues? Please reach out to us in the support.
- Make sure your notifications are on in Heja
- Start at the team tab -> press the button in the upper left.
- Notifications should say "Your notifications are on"
- Make sure your permissions to receive notifications are on.
- Go to your phone settings -> Notifications -> Heja
- Notifications should be allowed and nothing should be blocked.
- Make sure your phone isn't blocking Heja notifications (Common for OPPO phones, Huawei, Lenovo, OnePlus, Samsung) Follow this guide: https://bit.ly/2SuAwff
