Push notification troubleshooting

iOS

1. Make sure your notifications are on in Heja
   - Start at the team tab -> press the button in the upper left.
   - Notifications should say "Your notifications are on"
2. Make sure your permissions to receive notifications are on.
   - Go to your phone settings -> Notifications -> Heja
   - Everything should be on.
3. Still having issues? Please reach out to us in the support. 

Android

1. Make sure your notifications are on in Heja
   - Start at the team tab -> press the button in the upper left.
   - Notifications should say "Your notifications are on"
2. Make sure your permissions to receive notifications are on.
   - Go to your phone settings -> Notifications -> Heja
   - Notifications should be allowed and nothing should be blocked.
3. Make sure your phone isn't blocking Heja notifications (Common for OPPO phones, Huawei, Lenovo, OnePlus, Samsung) Follow this guide:  https://bit.ly/2SuAwff