iOS

  1. Make sure your notifications are on in Heja
    - Start at the team tab -> press the button in the upper left.
    - Notifications should say "Your notifications are on"
  2. Make sure your permissions to receive notifications are on.
    - Go to your phone settings -> Notifications -> Heja
    - Everything should be on.
  3. Still having issues? Please reach out to us in the support. 

Android

  1. Make sure your notifications are on in Heja
    - Start at the team tab -> press the button in the upper left.
    - Notifications should say "Your notifications are on"
  2. Make sure your permissions to receive notifications are on.
    - Go to your phone settings -> Notifications -> Heja
    - Notifications should be allowed and nothing should be blocked.
  3. Make sure your phone isn't blocking Heja notifications (Common for OPPO phones, Huawei, Lenovo, OnePlus, Samsung) Follow this guide:  https://bit.ly/2SuAwff 
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