iOS
Make sure your notifications are on in Heja
- Start at the team tab > Profile
- Notifications should say "Your notifications are on"- Try turning the toggle off then back on again
Next, click Send test notification at the bottom of your notification settings
Make sure your permissions to receive notifications are on
- Go to your phone settings > Notifications > Heja
- Everything should be on.Still having issues? Please reach out to us in the support.
Android
Make sure your notifications are on in Heja
- Start at the team tab > Profile
- Notifications should say "Your notifications are on"Next, click Send test notification at the bottom of your notification settings
Make sure your permissions to receive notifications are on.
- Go to your phone settings > Notifications > Heja
- Notifications should be allowed and nothing should be blocked.Make sure your phone isn't blocking Heja notifications (Common for OPPO phones, Huawei, Lenovo, OnePlus, Samsung) Follow this guide: https://bit.ly/2SuAwff