Having trouble with a payment not reflecting in your team's bank account? Here's what you need to know:

For the first payout, it can take up to 7 business days for funds to transfer to your bank account. This allows Stripe, our payment provider, to verify your account and bank details.
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After the initial setup, subsequent payouts will occur every Tuesday and may take up to 2 business days to transfer smoothly.
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We appreciate your patience during this process. If you have any questions, our support team is here to help!

We work with a secure payment provider and your safety is our priority.

​All payments and card details are kept safe by Stripe, which has a PCI license to be able to store this kind of sensitive information. You can read more about Stripe here.