Fundraising orders placed through Heja are managed directly by our product partners: Toto and City Pop.
If you’ve supported a fundraiser in the app, you will have received a confirmation email from the fundraising partner. That email includes your order details, shipping updates, and tracking information.
👉 If the info you need is not in the confirmation email the fastest and best way to get help is to contact our partners directly, referencing your order number:
Cookie orders (Toto): [email protected]
Popcorn or pretzel orders (City Pop): City Pop Help Center
Please reach out to the appropriate partner if you need support with your order, such as delivery updates, tracking, or product issues.