It’s a hassle remembering who has paid, when and how much. We built this feature to keep better track of your team fees. Admins will see a 'Fees' tab once you've upgraded. Here's how to manage Fees in Heja:
The full feature (paying through Heja, not just tracking) is only available to paying subscribers and available in most countries.
Fee setup:
Select the Fees tab (it may be hidden, so swipe left at the top your screen)
Create your first fee
Select your country
Add a Title (ex: End of Year Banquet) as well as any other details
Enter in the Amount per member, not the total
Include a Due date so everyone knows the deadline
When steps 1-5 are complete, select "Add" at the top
Payout settings:
Go to Settings --> Payout setting --> enter your bank information
If you choose to wait to put a card on file, we'll send you a reminder once the first payment has been made
You can track if the individual has paid or not by looking next to their name
If payments are made through Heja, a service fee will be applied. You will see this in your total. If payments are made outside of Heja, you can manually select if the individual has paid or not to keep things organized and in one place
Note:
We do not offer refunds on team fees paid through Heja. Instead request the refund directly from the team admin instead as the funds are directly paid to the team via Heja.
As always, reach out to us in Support if you have any questions! 👋